Michael, we’re sorry about the way your order was delivered. We checked with the courier and, unfortunately, he had two additional deliveries that day and did not wait for a personal handoff.
That’s not the experience we wanted for you. As an apology, we’ve sent a discount for your next purchase — please check your email.
Thank you for your understanding, and we’re very glad you’re happy with the bracelet itself.
— The Alfabeads Team
